FAQ

Yes, we deliver our goods worldwide.

Yes, we do deliver to parcel stations. If you wish your package to be delivered to a parcel station by your choice, please add tag PARCELSTATION in address line and add the address of the parcel station. Thank you!

The shipping costs are:

• Latvia 3 EUR
• Lithuania, Estonia 5 EUR
• European Union 7 EUR
• USA, Canada 7 EUR
• Rest of the World 15 EUR

Yes, you can return the item within two months from delivery date. The item must be unused. We will refund the cost of the item within 10 business days after getting the item in our warehouse.

Individually designed and produced products by individual measurements are not refundable.

Vilber's products are designed and manufactured with meticulous attention to detail. Our production facilities are located in Latvia, European Union, where we ensure the highest standards of quality, craftsmanship, and ethical manufacturing practices.

Vilber's ltd. is owned and operated as a family business. We are passionate about creating high-quality adaptive clothing that brings warmth and comfort to adventurers everywhere. Our commitment to excellence and customer satisfaction is deeply rooted in our family's values, ensuring that every product carries the hallmark of our dedication and expertise.